:root{color:#262626;font-synthesis:none;text-rendering:optimizelegibility;-webkit-font-smoothing:antialiased;--ink:#262626;--muted:#777772;--line:#e6e6e0;--paper:#f8f8f5;background:#f8f8f5;font-family:Inter,Pretendard,Noto Sans KR,Apple SD Gothic Neo,Malgun Gothic,sans-serif}*{box-sizing:border-box}body{margin:0}button,input,textarea{font:inherit}button,a{-webkit-tap-highlight-color:transparent;touch-action:manipulation}button{color:inherit;cursor:pointer}button:disabled{cursor:default}a{color:inherit;text-decoration:none}button:focus-visible,a:focus-visible,summary:focus-visible{outline-offset:4px;outline:2px solid #6c6c65}input,textarea{color:var(--ink)}h1,h2,p{margin:0}svg{vertical-align:middle;flex-shrink:0}.brand{letter-spacing:-1.7px;font-size:26px;font-weight:850;line-height:1.2;display:inline-block}.icon-button{color:#666660;background:0 0;border:0;border-radius:50%;justify-content:center;align-items:center;width:40px;height:40px;padding:9px;transition:background .15s;display:inline-flex}.icon-button:hover{color:var(--ink);background:#eaeae5}.icon-button .icon{width:21px;height:21px}.button{border:0;border-radius:10px;justify-content:center;align-items:center;gap:9px;padding:13px 20px;font-size:15px;font-weight:550;line-height:1.5;display:inline-flex}.button-primary{color:#fff;background:var(--ink)}.button-primary:hover:not(:disabled){background:#41413b}.button-primary:disabled{opacity:.55}.button-secondary{color:var(--ink);background:#eaeae5}.button-secondary:hover{background:#e1e1da}.button .icon{width:17px;height:17px}input{background:#fff;border:1px solid #dcdcd5;border-radius:10px;width:100%;padding:14px 15px;font-size:15px;line-height:1.5;transition:border-color .15s,box-shadow .15s;display:block}input::placeholder,textarea::placeholder{color:#94948c}input:focus{border-color:#88887e;outline:none;box-shadow:0 0 0 3px #26262606}input:disabled{background:#f2f2ed}label{margin:21px 0 9px;font-size:14px;font-weight:550;display:block}.sr-only{clip:rect(0,0,0,0);white-space:nowrap;border:0;width:1px;height:1px;margin:-1px;padding:0;position:absolute;overflow:hidden}.demo-banner{color:#66665e;background:#eaeae5;border-bottom:1px solid #deded6;justify-content:center;align-items:center;gap:20px;height:32px;padding:0 14px;font-size:11px;display:flex}.demo-banner button{color:#55554e;background:0 0;border:0;border-bottom:1px solid #99998e;padding:0;font-size:11px}.notice{background:#efefea;border-radius:9px;align-items:flex-start;gap:12px;margin-bottom:14px;padding:13px 15px;font-size:13px;line-height:1.75;display:flex}.notice>span{flex:1;min-width:0}.notice button{color:inherit;background:0 0;border:0;padding:2px;display:flex}.notice button .icon{width:16px;height:16px}.notice-error{color:#914d3a;background:#f8ede7}.notice-success{color:#606057}.button-spinner,.loading-indicator{border:2px solid;border-right-color:#0000;border-radius:50%;width:16px;height:16px;animation:.8s linear infinite spin;display:inline-block}@keyframes spin{to{transform:rotate(360deg)}}.loading-page{flex-direction:column;justify-content:center;align-items:center;gap:24px;min-height:100dvh;display:flex}.loading-page .loading-indicator{color:#88887e;margin-top:18px}.loading-page p{color:var(--muted);font-size:14px}.auth-layout{justify-content:center;align-items:center;min-height:100dvh;padding:60px 24px;display:flex}.demo-banner+.auth-layout{min-height:calc(100dvh - 32px)}.auth-card{width:100%;max-width:350px}.auth-card>.brand{letter-spacing:-2.3px;font-size:36px}.auth-caption{color:var(--muted);margin-top:15px;font-size:14px}.auth-tabs{border-bottom:1px solid var(--line);gap:26px;margin:42px 0 25px;display:flex}.auth-tabs button{color:#919188;background:0 0;border:0;padding:0 0 13px;font-size:15px;font-weight:500;position:relative}.auth-tabs button.selected{color:var(--ink)}.auth-tabs button.selected:after{content:"";background:var(--ink);height:2px;position:absolute;bottom:-1px;left:0;right:0}.auth-submit{width:100%;min-height:50px;margin-top:28px}.account-guidance{color:var(--muted);margin-top:25px;font-size:12px;line-height:1.8}.account-guidance summary{cursor:pointer;width:fit-content;font-size:12px}.account-guidance p{margin-top:11px}.dashboard{height:100dvh;overflow:hidden}.demo-banner+.dashboard{height:calc(100dvh - 32px)}.main-panel{flex-direction:column;width:100%;max-width:860px;height:100%;min-height:0;margin:0 auto;display:flex}.main-topbar{border-bottom:1px solid var(--line);flex-shrink:0;justify-content:space-between;align-items:center;height:92px;padding:0 34px;display:flex}.topbar-actions{align-items:center;gap:5px;display:flex}.main-notices{flex-shrink:0;padding:0 34px}.main-notices:not(:empty){padding-top:18px}.main-notices>.notice:last-child{margin-bottom:0}.chat-panel{flex-direction:column;flex:1;min-height:0;display:flex}.thread-caption{flex-shrink:0;justify-content:space-between;align-items:center;padding:25px 34px 16px;display:flex}.thread-caption h1{color:#77776f;letter-spacing:-.1px;font-size:14px;font-weight:500}.connection-status{color:#8b6956;font-size:12px}.message-list{scrollbar-width:thin;scrollbar-color:#d6d6cf transparent;flex:1;min-height:0;padding:11px 34px 20px;overflow-y:auto}.message-list::-webkit-scrollbar{width:4px}.message-list::-webkit-scrollbar-thumb{background:#d6d6cf;border-radius:4px}.day-divider{text-align:center;color:#85857c;margin:5px 0 30px;font-size:12px}.message{margin-bottom:27px;display:flex}.message-customer{justify-content:flex-end}.message-content{min-width:65px;max-width:76%}.message-sender{color:#6c6c64;margin:0 0 8px 3px;font-size:13px;display:block}.message-bubble{letter-spacing:-.25px;white-space:pre-wrap;overflow-wrap:anywhere;word-break:break-word;color:#393933;background:#eeeeea;border-radius:4px 18px 18px;padding:15px 19px;font-size:16px;line-height:1.75}.message-customer .message-bubble{color:#f8f8f5;background:#2e2e2a;border-radius:18px 4px 18px 18px}.message-meta{color:#898980;align-items:center;gap:8px;margin:7px 3px 0;font-size:11px;line-height:1.7;display:flex}.message-customer .message-meta{justify-content:flex-end}.delivery{color:#858578}.delivery-failed{color:#a06746}.retry-button{color:#996242;text-underline-offset:3px;background:0 0;border:0;padding:0;font-size:11px;text-decoration:underline}.system-message{color:#828278;text-align:center;margin:30px 0;font-size:13px;line-height:1.7}.messages-loading{color:#85857a;justify-content:center;align-items:center;gap:10px;padding:50px 0;font-size:14px;display:flex}.empty-conversation{text-align:center;color:#85857a;padding:40px 0;font-size:14px}.older-messages{color:#74746b;background:0 0;border:1px solid #deded6;border-radius:18px;margin:0 auto 30px;padding:8px 15px;font-size:12px;display:block}.older-messages:hover{background:#eeeee8}.composer-area{background:var(--paper);flex-shrink:0;padding:12px 34px 25px}.message-form{background:#fdfdfb;border:1px solid #dcdcd3;border-radius:20px;align-items:flex-end;gap:12px;padding:13px 13px 13px 18px;transition:border-color .15s;display:flex;position:relative}.message-form:focus-within{border-color:#99998f}.message-form textarea{resize:none;background:0 0;border:0;outline:none;flex:1;width:100%;min-width:0;min-height:51px;max-height:200px;padding:2px 0;font-size:15px;line-height:1.7}.message-form textarea:disabled{opacity:.65}.message-form input[type=file][hidden]{display:none}.send-button{background:var(--ink);color:#fff;border:0;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:37px;height:37px;padding:8px;transition:background .15s;display:flex}.send-button .icon{stroke-width:1.9px;width:21px;height:21px}.send-button:hover:not(:disabled){background:#4a4a42}.send-button:disabled{color:#b3b3aa;background:#e7e7e0}.composer-caption{text-align:center;color:#919187;margin-top:12px;font-size:11px}.closed-notice{border-top:1px solid var(--line);flex-shrink:0;justify-content:space-between;align-items:center;gap:20px;margin:0 34px;padding:25px 0 31px;display:flex}.closed-notice p{color:#77776f;font-size:14px}.closed-notice .button{padding:10px 16px;font-size:13px}.empty-state{text-align:center;flex-direction:column;flex:1;justify-content:center;align-items:center;padding:30px 28px 70px;display:flex}.empty-state h2{letter-spacing:-.8px;font-size:23px;font-weight:500;line-height:1.6}.empty-state p{color:#929288;margin-top:12px;font-size:14px;line-height:1.7}.sidebar-backdrop{display:none}.sidebar-open .sidebar-backdrop{z-index:40;-webkit-backdrop-filter:blur(2px);backdrop-filter:blur(2px);background:#20201a36;border:0;display:block;position:fixed;inset:0}.sidebar{z-index:50;background:#fafaf7;border-left:1px solid #e2e2d9;flex-direction:column;width:350px;max-width:90vw;padding:30px 26px;transition:transform .18s;display:flex;position:fixed;top:0;bottom:0;right:0;transform:translate(100%);box-shadow:-12px 0 40px #2222180a}.sidebar-open .sidebar{transform:translate(0)}.drawer-header{justify-content:space-between;align-items:center;gap:20px;margin-bottom:29px;display:flex}.drawer-header h2{letter-spacing:-.5px;font-size:19px;font-weight:600}.drawer-header .icon-button{margin-right:-7px}.new-ticket-button{border-radius:8px;justify-content:space-between;width:100%;margin-bottom:20px;padding:13px 15px;font-size:14px;display:flex}.ticket-list{flex:1;min-height:0;margin-inline:-5px;padding-inline:5px;overflow-y:auto}.ticket-item{text-align:left;background:0 0;border:1px solid #0000;border-radius:9px;justify-content:space-between;align-items:center;gap:12px;width:100%;margin-bottom:6px;padding:16px 13px;display:flex}.ticket-item:hover{background:#f1f1eb}.ticket-item.active{background:#eeeee8;border-color:#e3e3da}.ticket-item strong{margin-bottom:7px;font-size:14px;font-weight:500;display:block}.ticket-item time{color:#87877e;font-size:12px;display:block}.history-status{color:#7a7a70;white-space:nowrap;font-size:11px}.no-tickets{color:#8c8c82;padding:17px 0;font-size:14px;line-height:1.8}.drawer-refresh{color:#7c7c73;background:0 0;border:0;align-items:center;gap:8px;width:fit-content;margin-top:20px;padding:10px 0 0;font-size:13px;display:flex}.drawer-refresh .icon{width:16px;height:16px}.field-caption{color:#8a8a80;font-size:12px;display:block}.account-email{overflow-wrap:anywhere;margin-top:9px;margin-bottom:35px;font-size:15px;line-height:1.7}.drawer-action{border:0;border-top:1px solid var(--line);text-align:left;background:0 0;justify-content:space-between;align-items:center;width:100%;padding:19px 0;font-size:14px;display:flex}.drawer-action .icon{color:#8b8b80;width:17px;height:17px}.modal-backdrop{z-index:70;-webkit-backdrop-filter:blur(3px);backdrop-filter:blur(3px);background:#20201a50;justify-content:center;align-items:center;padding:24px;display:flex;position:fixed;inset:0}.modal-card{background:#fafaf7;border:1px solid #e3e3da;border-radius:15px;width:100%;max-width:410px;padding:34px 30px 30px;position:relative;box-shadow:0 15px 60px #17170c15}.modal-card h2{letter-spacing:-.5px;margin-bottom:26px;font-size:20px;font-weight:550}.modal-close{position:absolute;top:20px;right:16px}.modal-card form>.button{width:100%;margin-top:26px}.setup-page{flex-direction:column;max-width:860px;min-height:100dvh;margin:0 auto;padding:35px 34px;display:flex}.setup-card{max-width:400px;margin:auto;padding:60px 0}.setup-card h1{letter-spacing:-.8px;margin-bottom:15px;font-size:25px;font-weight:550}.setup-card>p{color:#818178;font-size:15px;line-height:1.8}.setup-card details{color:#8c8c81;margin-top:35px;font-size:12px;line-height:1.9}.setup-card summary{cursor:pointer}.setup-card details p{margin-top:12px}.text-link{align-items:center;gap:10px;margin-top:30px;font-size:14px;display:inline-flex}.text-link .icon{width:17px;height:17px}@media (width<=640px){.brand{letter-spacing:-1.5px;font-size:24px}.demo-banner{gap:16px;font-size:10px}.demo-banner button{font-size:10px}.main-topbar{height:73px;padding:0 21px}.topbar-actions{gap:2px;margin-right:-5px}.main-topbar .icon-button{width:38px;height:38px}.thread-caption{padding:20px 22px 15px}.thread-caption h1{font-size:13px}.main-notices{padding-inline:20px}.message-list{padding:9px 21px 15px}.day-divider{margin-bottom:26px;font-size:11px}.message{margin-bottom:24px}.message-content{max-width:87%}.message-bubble{border-radius:4px 16px 16px;padding:13px 16px;font-size:15px;line-height:1.75}.message-customer .message-bubble{border-radius:16px 4px 16px 16px}.message-sender{margin-bottom:7px;font-size:12px}.message-meta{font-size:10px}.composer-area{padding:10px 17px max(18px,env(safe-area-inset-bottom))}.message-form{border-radius:19px;gap:10px;padding:12px 11px 12px 15px}.message-form textarea{min-height:52px;max-height:165px;font-size:16px}.send-button{width:35px;height:35px}.composer-caption{display:none}.closed-notice{margin:0 21px;padding:22px 0 25px}.closed-notice p{font-size:13px}.closed-notice .button{padding:9px 14px;font-size:12px}.empty-state{padding-bottom:70px}.empty-state h2{font-size:21px}.empty-state p{font-size:13px}.auth-layout{padding:45px 30px}.auth-card{max-width:350px}.auth-card>.brand{font-size:34px}.auth-tabs{margin-top:37px}input{font-size:16px}.sidebar{width:330px;padding:26px 24px}.modal-card{padding:31px 25px 27px}.setup-page{padding:29px 25px}.setup-card h1{font-size:23px}.setup-card>p{font-size:14px}}@media (prefers-reduced-motion:reduce){*,:before,:after{scroll-behavior:auto!important;transition:none!important;animation-duration:.01ms!important}}.thread-caption:empty{display:none}.message-list{padding-top:28px}.attach-button{color:#77776d;background:0 0;border:0;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:32px;height:37px;padding:6px;display:flex}.attach-button:hover:not(:disabled){color:#33332e;background:#eeeee8}.attach-button:disabled{opacity:.4}.attach-button .icon{width:21px;height:21px}.attachment-queue{flex-wrap:wrap;gap:8px;margin:0 0 10px;display:flex}.attachment-chip{background:#eeeee8;border:1px solid #e0e0d7;border-radius:9px;align-items:center;gap:8px;width:fit-content;min-width:130px;max-width:100%;padding:7px 8px;display:flex}.attachment-chip>img{object-fit:cover;border-radius:4px;width:32px;height:32px}.attachment-chip>.icon{color:#838379;width:22px;height:22px}.attachment-chip>span{min-width:0;max-width:180px}.attachment-chip strong{white-space:nowrap;text-overflow:ellipsis;font-size:11px;font-weight:500;display:block;overflow:hidden}.attachment-chip small{color:#88887d;margin-top:3px;font-size:10px;display:block}.attachment-chip button{color:#838379;background:0 0;border:0;justify-content:center;align-items:center;padding:4px;display:flex}.attachment-chip button .icon{width:14px;height:14px}.message-files{flex-direction:column;gap:8px;max-width:100%;margin-top:8px;display:flex}.file-card{text-align:left;background:#f2f2ed;border:1px solid #dfdfd6;border-radius:11px;align-items:center;gap:11px;width:330px;max-width:100%;padding:13px 14px;display:flex}.file-card:hover:not(:disabled){background:#eaeae3}.file-card:disabled{opacity:.6}.file-card>.icon:first-child{color:#77776d;width:22px;height:22px}.file-card>.icon:last-child{color:#8b8b80;width:17px;height:17px}.file-card>span{flex:1;min-width:0}.file-card strong{white-space:nowrap;text-overflow:ellipsis;font-size:13px;font-weight:500;display:block;overflow:hidden}.file-card small{color:#89897d;margin-top:5px;font-size:11px;line-height:1.6;display:block}.attachment-preview{object-fit:contain;background:#fff;border:1px solid #e0e0d7;border-radius:12px;width:330px;max-width:100%;max-height:340px;margin-bottom:7px;display:block}.notification-settings{border-top:1px solid var(--line);padding-bottom:20px}.notification-settings .drawer-action{border:0;padding-bottom:11px}.notification-settings .drawer-action:disabled{color:#96968c}.notification-settings p{color:#8b8b80;font-size:12px;line-height:1.8}@media (width<=640px){.message-list{padding-top:26px}.message-form{gap:8px;padding-left:10px}.attach-button{width:29px;height:35px;padding:4px}.message-form textarea{min-height:52px}.attachment-chip>span{max-width:160px}.file-card{gap:9px;width:270px;padding:12px}.file-card strong{font-size:12px}.file-card small{font-size:10px}.attachment-preview{width:270px;max-height:280px}.composer-caption.composer-status{display:block}}